We are very happy to introduce our new online bill pay system and full-featured online billing interface.
For quick payments, please use this link: Pay Now
To register for SmartHub, our full-featured online billing interface, please use the link below. With SmartHub you can manage your account information, view & pay your bill, set up automatic payments, monitor usage history, and receive important notices. You can also download the SmartHub app on your mobile device from the App Store or Google Play.
Please note: If you are using online bill pay through your bank's website, your account number will need to be entered exactly as shown on your bill. If you set up online bill pay with your bank prior to our conversion into the new billing system, you will need to update your account number in order to ensure automatic posting of payments directly to your account. For example, the account number 12345-1 (or 123451) from our old system will need to be updated to 12345001. Additionally, if you have multiple accounts, each account number will need to be entered separately. For example, accounts 12345001, 12345002, and 12345003 cannot be entered as 12345123 - they must be entered individually. If you prefer to make one payment for all accounts, rather than enter each one individually, please use one of the links above.
Check or cash payments may be placed in our drop boxes located at the following locations:
Alturas, CA: located on the south side of our new headquarters parking lot at 800 W. 12th St & also on the left-hand side of our driveway entrance at 516 US Hwy 395 East
Adin, CA: Adin Community Center
Cedarville, CA: located next to Plumas Bank
Lakeview, OR: located at 95539 Hwy 140 at the Lakeview Office
Payments may also be made by phone by calling 833-368-2471.
Additionally, payments may be mailed to:
Surprise Valley Electric
800 W. 12th Street
Alturas, CA 96101